Embedded Files
Online Sales Experience- Poshmark
Online Sales Experience- Poshmark
Organic Growth of my Brand: Scaled my account to 60,000+ followers, through targeted SEO strategies, trend forecasting, and cohesive brand styling.
Operational Excellence: Maintain a 100% response rate and consistently exceed platform benchmarks for shipping speed and listing activity, resulting in over 250+ successful transactions annually.
Data-Driven Optimization: I leverage platform analytics and consumer behavioural insights to optimize listing titles and descriptions, significantly increasing visibility and conversion rates in a competitive marketplace.
Customer Retention: Sustains a 5 Star average rating by prioritizing high-quality packaging and proactive customer service, ensuring long-term brand loyalty.
Customer Service/ Hospitality- Milestones
Customer Service/ Hospitality- Milestones
Top-Tier Performance (94%): I led my team to achieve one of the highest secret shopper scores across the Milestones franchise network.
Revenue Generation: Consistently exceed guest cheque averages of $50+ through strategic upselling, deep product knowledge, and personalized menu recommendations.
Customer Appreciation: Earned a consistent track record of 5* ratings across Google, Yelp, and internal guest portals.
Conflict Resolution: Highly skilled in de-escalating high-pressure situations and managing guest expectations to ensure every visit ends in a positive outcome.
Page updated
Google Sites
Report abuse